Privacy Policy

Privacy Policy

Introduction

At https://certified-pdr-technicians.collision-talk.com (hereinafter referred to as “the Company,” “we,” or “our”), we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the handling of data, ensuring compliance with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Digital Privacy and Security Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our website, applications, services, and products offered at https://certified-pdr-technicians.collision-talk.com. It is important to be aware that this privacy statement does not extend to external platforms, apps, or services linked from our site, which have their own privacy policies that govern data collection and usage.

Processing Activities

This policy becomes applicable when you engage in the following activities:

  • Utilizing our applications and services as an authorized user.
  • Visiting any of our websites connected to this Privacy Policy.
  • Subscribing or receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data for different purposes, including:

  • Account Information: Details associated with your user account, such as username, email address, and password.
  • Payment Information: Credit/debit card details, billing addresses, and payment history.
  • Financial Information: Bank account information and financial transaction records.
  • Purchase Information: Data related to products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information.
  • Location Data: GPS coordinates and location-based services data.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: User profiles, posts, and interactions from social media platforms when you choose to log in via these accounts.
  • Product Information: Details about products or services of interest that you view or purchase on our site.

We gather this data through direct user input, interaction with our systems, and the use of automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal information with us, but they are bound by their own privacy policies.

Cookies

Our website employs cookies to enhance your browsing experience and provide tailored services. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigation and ensuring basic functions of the site.
  • Preference: Remembering user preferences, language settings, and ad choices.
  • Analytics: Collecting data on how users interact with our website to improve performance and functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, such as providing services, fulfilling transactions, or complying with legal obligations. Once these purposes are achieved, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

The Company implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: Using encryption protocols for secure data transmission and storage.
  • Secure Processing: Engaging reputable third-party processing partners who adhere to strict security standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about our collection of child information, please contact us using the details provided below.

Your Rights

Depending on your location, you have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from decisions based solely on automated processing.

To exercise these rights or submit related queries, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be promptly posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions regarding privacy, data requests, unsubscriptions, or other inquiries, please contact us:

  • Email: [email protected]
  • Postal Mail: Certified PDR Technicians, Privacy Team, [Address]